How Do I Email Costco Customer Service?

I must have walked past the Costco Optical desk-bound a dozen times earlier I realized that you tin can really go your eyes examined in the warehouse. Once I realized this, I immediately had a bunch of questions. Who does the bodily center test? What does it cost? Does the Costco centre centre bear all the popular brand-name frames? Practice they accept vision insurance? I figured I wasn't the simply 1 with these questions then the idea for this article was built-in. I hope I reply all of your questions so you tin can brand an informed determination the next time you need new eyeglasses or sunglasses.

10 Things To Know Before Using Costco Optical

1. What Does a Costco Center Exam Price?

Costco Storefront

At my local Costco a regular heart exam costs $65 and a contact lenses exam costs $99.

Your $65 gets you an heart exam as well as a re-create of your Centre Health Evaluation and Prescription.

You are under NO obligation to buy eyewear from Costco and tin take your prescription anywhere you desire.

It'south too worth noting that dilation and visual fields may require an additional fee.

2. How Practise I Schedule an Center Exam and What Are Their Hours?

While walk-ins are welcomed when bachelor, yous'd be smart to telephone call alee and schedule your next eye test.

This brings us to the next logical question, what are the Costco Optical hours and are they different that the "regular" warehouse hours?

In many cases, the "exam hours" are different than the warehouse hours but the hours that they are open to actually sell glasses are the same.

At my Costco, exams are available from ten am – 7 pm Monday-Friday, ix:45 am – 5 pm on Sabbatum, and 10 am – iii pm on Sun.

Just phone call your local Costco to schedule your appointment and ask what hours they are open.

3. Exercise I Need to Be a Costco Member?

NO.

You do Non need to be a Costco fellow member to become an eye exam, but you DO need to be member to really buy eyeglasses or contact lenses.

If you're getting an eye test without a Costco membership, just tell the "card checker" at the door and they'll happily let yous in the warehouse and direct you to the optometry center.

Run into Also: eight Absurd Things You Can Do at Costco Without a Membership

iv. Does Costco Accept an Optometrist on Staff?

While Costco has an optometrist on-site, they practice Not work for Costco.

They are considered an Independent Medico of Optometry.

This ways the doctor has completed optometry schoolhouse and is licensed to perform eye exams.

They basically "rent the space" from Costco and set upwardly their optometry do.

The proper noun of the md is ALWAYS posted in front of the optometry section at Costco.

So the next time you lot're shopping, take annotation of the their name and do a quick Google search and read whatever reviews virtually them, especially on Yelp!.

While the majority of them come up highly recommended, information technology's always smart to practise some research before trusting them with your eye balls.

v. Can I Bring a Prescription from Another Optometrist?

YES.

By no means do y'all have to use Costco'south optometrist to take advantage of their prices on new eyeglasses or contact lenses.

Only bring in your current prescription and a staff fellow member will assist you lot out.

6. What Eyewear Brands Does Costco Sell?

Costco Eyewear Section

Here are some of the more than popular eyeglass frame brands that Costco sells…

Bebe
Bottega
Burberry
Fendi
Kirkland Signature
Mikli
Tod's
Veneta

Hither are the most pop sunglass brands…

Balmain
Furla
Hobie
Kate Spade
Kirkland Signature
Maui Jim
Nike
Oakley
Ray-Ban
Serengeti
Vera Bradley
Vera Wang
XOXO

Of these brands, they behave the nigh frames past Maui Jim and Ray-Ban.

See Also: Walmart Vision Center: 8 Things You lot GOTTA Know Before You Visit

vii. How Do Costco Prices Stack Up?

According to a recent study by Consumer Reports, people who bought eyeglasses at Costco had an boilerplate out-of-pocket cost of $184.

In many cases this number was hundreds of dollars less than what respondents paid at stores like Lens Crafters or a bazaar eyewear store.

Costco also has an ongoing promotion that gets you $30 off ANY additional pair of eyeglasses when you buy 1 complete pair of prescription eyeglasses.

The $30 savings is a good bargain if you desire to take a spare pair lying effectually.

The study also concluded that Walmart and Sam'southward Gild have very competitive prices as well.

Also, a Costco Optical employee on this Reddit thread said that Costco only marks upwards frames, contacts, and lenses at 1% over cost.

8. Does Costco Sell Contact Lenses Too?

YES.

Not just does Costco perform "contact lens" eye exams, but they besides sell them along with contact accessories.

Meridian brands they sell include CooperVision, Bausch + Lomb, Kirkland Signature, and Alcon.

The Kirkland Signature contact lenses are by far the best value, with savings up to 50% off.

9. Do They Accept ALL Vision Insurance?

Costco accepts "most" vision insurance plans.

Their website says to "ask your local Costco Optical department for details."

I decided to dig a trivial deeper and discovered that Costco accepts the post-obit insurance plans:

VSP
EyeMed
Davis Vision
VBA Vision
FEP BlueVision
MES Vision
United Healthcare
Spectera

Near Costco locations will too accept regional vision insurance plans.

Unfortunately "Discount Plans" are non accustomed.

I found information technology interesting that a comment in this Reddit thread made the point that even without insurance, Costco Optical is oftentimes cheaper.

10. What Virtually Costco Client Service?

I initially thought that the client service at the Costco Optical counter must not be very good since they're a big warehouse and are selling $1.l hot dog meals a few yards away.

Just according to Consumer Reports and this Reddit thread, this couldn't be further from the truth.

Here are a few examples of peachy customer service at Costco.

From RicksterA2 : "They're very open to fixing any issues (including changing a lens or both if they don't piece of work correct for y'all) LensCrafters used to go very annoyed with something like that."

From JJB723 : "One of the little nose rests broke on one of my pairs of glasses. They replaced both nose rests on the same visit for free."

From Deleted : "I scratched my lens and asked if they could fix them, they couldn't merely the lady was having a skilful day and just replaced them for me."

So…What Are the Cons of Using Costco Optical?

It'south non all rose colored spectacles when considering Costco for your side by side pair of frames.

Here are some of the negatives that many people pointed out.

ane. Express Selection – Nigh locations have almost 2.5 cases of men's frames and 3 cases for women'due south frames. While it's a lot to pick from, it'southward significantly less than places (and websites) that sell simply frames.

2. Two Week Await – Once y'all pick out your frames, expect to wait up to 2 weeks for them to be gear up.

three. Non Plenty Assist – This complaint came from a user who noted there was not plenty employees during busy times of the 24-hour interval.

4. Some Websites are Cheaper – I noticed during my research that more than than one person recommended Zenni Optical.com equally the single cheapest REPUTABLE option for ownership frames and contacts.

Ask the Reader: Have you used your local Costco for centre exams or new glasses? What's been your experience?

By Kyle James